Last Updated: January 20, 2026
Your privacy is important to us. This policy explains how Future Gate collects, uses, and protects your personal information when you use our mobile application and services.
Future Gate collects information to provide and improve our business services. We collect the following types of data:
| Data Type | Collected | Shared | Purpose |
|---|---|---|---|
| Name | Yes | No | Account creation and identification |
| Email Address | Yes | No | Account login, notifications, communication |
| Phone Number | Yes | No | Account verification, service updates, delivery coordination |
| Location Data | Yes | Limited | Document delivery tracking, service localization |
| Payment Information | Via Stripe | With Stripe | Processing payments for services |
| Documents & Files | Yes | No | Service fulfillment (attestation, translation, etc.) |
| Company Information | Optional | No | Business services and company formation |
| Device Information | Yes | No | App functionality, security, troubleshooting |
| Biometric Data | Local Only | No | Face ID / Touch ID authentication (stored on device only) |
We collect location data only when you have an active delivery order to provide real-time tracking of your documents. Location sharing can be disabled in your device settings, though this may affect delivery tracking functionality.
We use the information we collect for the following purposes:
We do not sell your personal information. We may share your data only in the following circumstances:
We implement strict access controls and contractual obligations with all service providers to ensure your data is handled securely and only used for the intended purposes.
We implement industry-standard security measures to protect your personal information:
We retain your data for different periods depending on the type of information and legal requirements:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Until account deletion | Required for service provision |
| Service Request History | 90 days after completion | Quality assurance and dispute resolution |
| Payment Records | 7 years | Legal and tax compliance requirements |
| Documents & Files | Until you delete them or close account | Your convenience and service records |
| Location Data | Duration of delivery only | Real-time tracking; not stored permanently |
| Communication Records | 2 years | Customer support and service improvement |
You have the following rights regarding your personal data:
You can delete your account at any time from within the app (Profile → Security → Delete Account) or by visiting our Account Deletion Page. Upon deletion, your personal data will be removed, though some information may be retained as required by law.
We use the following third-party services. Each has its own privacy policy governing data handling:
Authentication, database storage, cloud functions, analytics, and push notifications
Firebase Privacy Policy →Secure payment processing. Your payment card details are handled directly by Stripe and never stored on our servers
Stripe Privacy Policy →Location services for branch locations and real-time delivery tracking
Google Privacy Policy →Future Gate is a business services application and is not intended for use by children under the age of 18. We do not knowingly collect personal information from children.
If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.
Future Gate operates primarily in Qatar and Kuwait. Your information may be transferred to and processed in countries other than your country of residence, including locations where our service providers operate (such as Google Cloud data centers).
When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including:
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will:
We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Future Gate Business Services is a private company and is NOT affiliated with any government entity.